FREQUENTLY ASKED QUESTIONS
Regarding the product matching the image: We strive to provide items that resemble the images you see on our platform. However, due to variations in manufacturing and display settings, there might be slight differences. If you receive an item that significantly deviates from the picture, please contact our customer support for assistance.
To view your sales receipt, you can typically find it in the email confirmation sent to you after your purchase. If you can't locate it there, you can log into your account on our website and view your order history, where you should be able to access and download your receipt.
If you need to return an item, our return process is straightforward. You can usually initiate a return through your account on our website, following the provided instructions. Alternatively, you can reach out to our customer service team for guidance on the return procedure.
Regarding items that are currently out of stock, we regularly restock products based on demand and availability. If a specific item is marked as out of stock, you can often sign up for notifications to receive an alert when it becomes available again
When it comes to shipping your order, you can typically select your preferred shipping address during the checkout process. Ensure that you provide the correct address to avoid any delivery issues. If you need to update or change the shipping address after placing your order, contact our customer support as soon as possible for assistance.